Online veterinary care

Remote veterinary care can be very useful in certain situations. Here we explain its scope transparently.

What it can be useful for

  • Veterinary orientation
  • Nutrition
  • Preventive advice
  • Review of reports
  • Discussion of laboratory results
  • Follow-up when appropriate
  • Professional interconsultations

Scope and limits

Online consultations do not replace a physical examination when this is necessary.

The scope of remote veterinary care depends on the individual case and on the applicable Spanish regulations.

The prescription of veterinary medicines is subject to the requirements established by current Spanish regulations and, where applicable, requires the necessary clinical assessment and examination.

Frequently asked questions

What can I consult about online?
General orientation, nutrition, prevention, review of reports and laboratory results, follow-up and second opinions based on the available clinical information.
When do I need an in-person consultation?
Whenever a physical examination is necessary to properly assess the animal, or when in-person tests or procedures are required.
Can I have a nutrition consultation online?
Yes. Veterinary nutrition adapts well to the online format, provided the necessary clinical information about the animal is available.
Can I request follow-up online?
Yes, when the case allows it and there is sufficient clinical information for responsible follow-up.
What is an interconsultation?
It is a consultation between veterinary professionals to jointly assess a specific case.
Can I get a prescription?
The prescription of veterinary medicines is subject to the requirements established by current Spanish regulations and, where applicable, requires the necessary clinical assessment and examination.
What happens if a physical examination is considered necessary during the consultation?
You will be told clearly and guided on the next steps, including the possibility of a home visit if the area allows it.

Online veterinary services do not replace in-person care when this is clinically necessary.